Support
What DXTR is
DXTR Eye records short first-person videos of everyday manipulation — picking up a mug, opening a drawer, folding a towel. Those recordings are turned into motion trajectories used to train robots. You accept a task, record hands-free, and your take uploads and is scored automatically. Collecting is optional and every recording is one you deliberately start.
Getting the app
DXTR Eye is a free app for iPhone, distributed on the App Store. If you were invited to the collector programme, use the download link in your invitation email.
Sign in with Apple, with Google, or with an email address and password. New accounts are reviewed by a person before paid tasks unlock — the built-in practice task is available while you wait.
Device requirement
DXTR Eye records on any iPhone that supports ARKit world tracking. On iPhone Pro and Pro Max models, which carry a LiDAR sensor, it also records scene depth and an ARKit scene mesh — the full tier, and the only tier that can take on tasks needing metric depth. Every other supported iPhone records a lite tier — colour video, camera poses, device motion and audio — and depth-required tasks are simply hidden from that device's task list rather than shown and blocked.
Common questions
How do I get approved to collect?
New accounts start as pending and are reviewed before they can accept paid marketplace tasks — this keeps data quality high. Once you're approved, tasks appear in your inbox.
You don't have to wait to try the app: every account has a built-in “Sample task — practice run” in the inbox. It needs no approval, pays no credits, and can be repeated as often as you like, so you can learn the eyes-free flow right away.
How does recording work if I can't see the screen?
You mount the phone at eye level, or hold it, and record hands-free. Spoken coaching and earcons tell you what to do next, with on-screen coaching for whenever you can see the phone, and voice cues — “Dexter, stop” — end a take with both hands busy, so you never have to touch the screen mid-demonstration. Takes upload from the Captures tab while the app is open.
How do credits work?
When you submit a take, it's scored automatically and then reviewed. If it's approved, it becomes a pending credit for that task; once released, it adds to your available balance, which you can see in the app. The practice task is free and earns no credits. Cash payouts are not yet available — credits reflect approved contributions today.
How do I delete my account and my data?
You can delete your account from inside the app: open your profile and choose Delete Account. This removes your account and associated personal data, subject to the retention rules in the Privacy Policy.
You can also request account or episode deletion by email at srikanth@dxtr.co. Note that dataset material already delivered to customers cannot be recalled, but it is excluded from future deliveries — see the Privacy Policy for details.
Something isn't working. Who do I contact?
Email us at srikanth@dxtr.co with your device model and what you were doing. If a take won't upload, keep the app open on Wi-Fi — uploads resume automatically.
Contact
Support and data requests: srikanth@dxtr.co
Platform portal: app.dxtr.co · API docs: app.dxtr.co/docs